Does a Seller's Ecommerce Reputation Matter? Evidence from eBay Auctions
AbstractWith internet commerce, a buyer cannot directly examine the product and so must rely upon the accuracy and reliability of the seller in deciding whether and how much to bid. In this setting, the seller's reputation can become an important factor in the bid. This paper examines the impact of the seller's reputation on the willingness of buyers to bid on items sold via internet auctions, using a 1999 mint condition U.S. $5 gold coin whose average price was $32.73. The empirical results show that the seller's reputation has a positive, statistically significant, but small impact on the price. Copyright 2002 by Blackwell Publishing Ltd
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
As the access to this document is restricted, you may want to look for a different version under "Related research" (further below) or search for a different version of it.
Bibliographic InfoArticle provided by Wiley Blackwell in its journal Journal of Industrial Economics.
Volume (Year): 50 (2002)
Issue (Month): 3 (September)
Contact details of provider:
Web page: http://www.blackwellpublishing.com/journal.asp?ref=0022-1821
You can help add them by filling out this form.
CitEc Project, subscribe to its RSS feed for this item.
- Huang, Ching-I & Chen, Jong-Rong & Lee, Chiu-Yu, 2013. "Buyer behavior under the Best Offer mechanism: A theoretical model and empirical evidence from eBay Motors," Journal of Economic Behavior & Organization, Elsevier, vol. 94(C), pages 11-33.
- Klein, Tobias J. & Lambertz, Christian & Stahl, Konrad O., 2013.
"Adverse selection and moral hazard in anonymous markets,"
ZEW Discussion Papers
13-050, ZEW - Zentrum für Europäische Wirtschaftsforschung / Center for European Economic Research.
- Klein, T.J. & Lambertz, C. & Stahl, K., 2013. "Adverse Selection and Moral Hazard in Anonymous Markets," Discussion Paper 2013-032, Tilburg University, Center for Economic Research.
- Klein, Tobias & Lambertz, Christian & Stahl, Konrad O, 2013. "Adverse Selection and Moral Hazard in Anonymous Markets," CEPR Discussion Papers 9501, C.E.P.R. Discussion Papers.
- Yao, Emery & Fang, Ruolian & Dineen, Brian R. & Yao, Xin, 2009. "Effects of customer feedback level and (in)consistency on new product acceptance in the click-and-mortar context," Journal of Business Research, Elsevier, vol. 62(12), pages 1281-1288, December.
- Weinberg, Bruce D. & Davis, Lenita, 2005. "Exploring the WOW in online-auction feedback," Journal of Business Research, Elsevier, vol. 58(11), pages 1609-1621, November.
- Haucap, Justus & Heimeshoff, Ulrich, 2013.
"Google, Facebook, Amazon, eBay: Is the internet driving competition or market monopolization?,"
DICE Discussion Papers
83, Heinrich‐Heine‐Universität Düsseldorf, Düsseldorf Institute for Competition Economics (DICE).
- Justus Haucap & Ulrich Heimeshoff, 2014. "Google, Facebook, Amazon, eBay: Is the Internet driving competition or market monopolization?," International Economics and Economic Policy, Springer, vol. 11(1), pages 49-61, February.
- Reynolds, Kristy E. & Gilkeson, James H. & Niedrich, Ronald W., 2009. "The influence of seller strategy on the winning price in online auctions: A moderated mediation model," Journal of Business Research, Elsevier, vol. 62(1), pages 22-30, January.
- Castriota, Stefano & Delmastro, Marco, 2008.
"Individual and Collective Reputation: Lessons from the Wine Market,"
45504, American Association of Wine Economists.
- Castriota Stefano & Delmastro Marco, 2010. "Individual and Collective Reputation: Lessons from the Wine Market," L'industria, Società editrice il Mulino, issue 1, pages 149-172.
- Hortacsu, Ali, 2005. "Trust and Reputation on eBay: Micro and Macro Perspectives," Department of Economics, Working Paper Series qt8vj7d50q, Department of Economics, Institute for Business and Economic Research, UC Berkeley.
- Axel Ockenfels, 2009.
"Marktdesign und Experimentelle Wirtschaftsforschung,"
Perspektiven der Wirtschaftspolitik,
Verein für Socialpolitik, vol. 10(s1), pages 31-53, 05.
- Axel Ockenfels, 2008. "Marktdesign und Experimentelle Wirtschaftsforschung," Working Paper Series in Economics 41, University of Cologne, Department of Economics.
- Bruno Jullien & In-Uck Park, 2009.
"Seller Reputation and Trust in Pre-Trade Communication,"
Levine's Working Paper Archive
814577000000000330, David K. Levine.
- Bruno Jullien & In-Uck Park, 2011. "Seller Reputation and Trust in Pre-Trade Communication," The Centre for Market and Public Organisation 11/272, Department of Economics, University of Bristol, UK.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Wiley-Blackwell Digital Licensing) or (Christopher F. Baum).
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.