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Product Differentiation and Profitability: An Asymmetric Model

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  • Waterson, Michael

Abstract

The purpose of this paper is to develop a model of product differentiation in which there is an asymmetry, namely that some customers are easier to serve than others. It turns out that profits are negatively related to difficulty of service, and that profits and market share are negatively related. The results of this model are used to shed light on some aspects of the collusion versus differential efficiency debate, and are also compared with vertical product differentiation models. Copyright 1990 by Blackwell Publishing Ltd.

Suggested Citation

  • Waterson, Michael, 1990. "Product Differentiation and Profitability: An Asymmetric Model," Journal of Industrial Economics, Wiley Blackwell, vol. 39(2), pages 113-130, December.
    • Handle: RePEc:bla:jindec:v:39:y:1990:i:2:p:113-30
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    Cited by:

    1. Fraser Summerfield, 2016. "Matching Skill and Tasks: Cyclical Fluctuations in the Overqualification of New Hires," Working Paper series 16-08, Rimini Centre for Economic Analysis.
    2. Shy, Oz & Stenbacka, Rune, 2006. "Service hours with asymmetric distributions of ideal service time," International Journal of Industrial Organization, Elsevier, vol. 24(4), pages 763-771, July.

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