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Market Interpretation of ISO 9000 Registration

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  • Docking, Diane Scott
  • Dowen, Richard J
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    Abstract

    Since 1990, many U.S. firms have registered under the provisions of the ISO 9000 standard. Meeting the demanding qualifications of this registration requires the expenditure of considerable time and money. To this point, the justification offered has been put in terms of management commitment to quality, cost reduction, or opening new markets, particularly international markets. We contribute by examining the reaction of the firms' stock price to the announcement of ISO 9000 registration. We find that for the smallest firms, ISO 9000 registration is regarded as positive information by investors. We also find that the market reaction to ISO 9000 registration is sensitive to the signing of the Maastricht

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    Bibliographic Info

    Article provided by Southern Finance Association & Southwestern Finance Association in its journal Journal of Financial Research.

    Volume (Year): 22 (1999)
    Issue (Month): 2 (Summer)
    Pages: 147-60

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    Handle: RePEc:bla:jfnres:v:22:y:1999:i:2:p:147-60

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    Cited by:
    1. Levine, David I. & Toffel, Michael W., 2008. "Quality Management and Job Quality: How the ISO 9001 Standard forQuality Management Systems Affects Employees and Employers," Institute for Research on Labor and Employment, Working Paper Series qt4p91h717, Institute of Industrial Relations, UC Berkeley.
    2. Martinez-Costa, Micaela & Martinez-Lorente, Angel R. & Choi, Thomas Y., 2008. "Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies," International Journal of Production Economics, Elsevier, vol. 113(1), pages 23-39, May.
    3. Dowlatshahi, Shad & Urias, Cristina, 2004. "An empirical study of ISO certification in the maquiladora industry," International Journal of Production Economics, Elsevier, vol. 88(3), pages 291-306, April.
    4. Benezech, Daniele & Lambert, Gilles & Lanoux, Blandine & Lerch, Christophe & Loos-Baroin, Jocelyne, 2001. "Completion of knowledge codification: an illustration through the ISO 9000 standards implementation process," Research Policy, Elsevier, vol. 30(9), pages 1395-1407, December.
    5. Michal Grajek, 2004. "Diffusion of ISO 9000 Standards and International Trade," CIG Working Papers SP II 2004-16, Wissenschaftszentrum Berlin (WZB), Research Unit: Competition and Innovation (CIG).
    6. Gilles Grolleau & Naoufel Mzoughi & Sanja Pekovic, 2013. "Is Business Performance Related to the Adoption of Quality and Environmental-Related Standards?," Environmental & Resource Economics, European Association of Environmental and Resource Economists, vol. 54(4), pages 525-548, April.
    7. McGuire, Stephen J. & Dilts, David M., 2008. "The financial impact of standard stringency: An event study of successive generations of the ISO 9000 standard," International Journal of Production Economics, Elsevier, vol. 113(1), pages 3-22, May.

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