Jean de Person (Orleans University, Orleans, France)
Abstract
Building a trust atmosphere and mobilization in a team or an organization remains the dream of every manager. This article analyses the internal mechanism of a conflict through life positions diagram in which direction and dominance diagrams appear. The first diagonal, the dominance one, reveals an animal behavior, the latter including both positive aspirations (++ quarter), and also deceptions (-- quarter). Passing over crisis situations requires from managers to outrun, through their style and actions the dominance diagonal and pass to a game with reciprocal gaining (++ quarter), based on trust, that color relations between people and release their energy.
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Article provided by University of Craiova, Faculty of Economics and Business Administration in its journal Management & Marketing.
Volume (Year): 1 (2008) Issue (Month): 6 (November) Pages: 69-73 Download reference. The following formats are available: HTML
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Find related papers by JEL classification: M12 - Business Administration and Business Economics; Marketing; Accounting - - Business Administration - - - Personnel Management; Executive Compensation
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