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Revenues Management In The Marketing Of Services

Author

Listed:
  • Lecturer Cătălin Mihail Barbu Ph. D

    (University of Craiova Faculty of Economics and Business Administration Craiova, Romania)

  • Lecturer Flaviu Meghişan Ph. D

    (University of Piteşti Faculty of Economics Piteşti, Romania)

Abstract

In the evolution of pricing strategy, yield management gained a significant importance in the latest years. Revenue Management/Yield Management helps businesses selling services at the right time, to the right customer, at the right price. Revenue management can be applied to all service businesses and especially to those in which lower price units have a shorter availability. This system allows companies to personalize the price so that the customer receives exactly what he has paid for. In developing yield management systems, it is important that customer retention be included in the model. Maximizing revenue today has little value if this leads to customers switching to another company. Revenue management is becoming used more and more in the Romanian economy.

Suggested Citation

  • Lecturer Cătălin Mihail Barbu Ph. D & Lecturer Flaviu Meghişan Ph. D, 2010. "Revenues Management In The Marketing Of Services," Annals of University of Craiova - Economic Sciences Series, University of Craiova, Faculty of Economics and Business Administration, vol. 3(38), pages 1-8, May.
  • Handle: RePEc:aio:aucsse:v:3:y:2010:i:8:p:301-308
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    File URL: http://feaa.ucv.ro/AUCSSE/0038v3-035.pdf
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    References listed on IDEAS

    as
    1. Claudiu BOCEAN, 2006. "Pledging for New Conceptual Perspectives in Decision-Making Process," Management and Marketing Journal, University of Craiova, Faculty of Economics and Business Administration, vol. 4(1), pages 107-112, November.
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    More about this item

    Keywords

    strategic pricing; revenues management; price personalization;
    All these keywords.

    JEL classification:

    • M00 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - General - - - General
    • M30 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - General

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