Advanced Search
MyIDEAS: Login

Customer Preferences For Michigan Apples: A Case Example Of A Market Research Program For A Commodity Industry

Contents:

Author Info

  • Ricks, Donald J.
  • Sterns, James A.
  • Woods, Timothy A.

Abstract

A series of market-research studies on Michigan apples are discussed in this paper. They provide a case example of a continuing program of market research to aid this industry. These include studies on changing preferences, needs, perceptions, practices and buying behavior for major customer segments of this industry, including consumers and grocery retailers, as well as mid-chain customer segments such as shippers and processors. While this market research program includes several component studies, the overall integration of the information from the various component studies is especially important for the development of the industry's marketing strategies. The component studies which comprise the overall market research program to date include the following interrelated phases: 1. An initial survey of apple shippers as key mid-chain firms - emphasizing overview information on customer needs and preferences as well as priorities for needed market research information. 2. A consumer focus group study. 3. A large-sample consumer telephone survey on consumer preferences, behavior and attitudes. 4. Consumer taste tests emphasizing fruit firmness and taste. 5. Consumer visual test regarding purchase preferences for fruit size and color. 6. A survey of consumers using an in-store taste and sampling program. 7. A follow-up survey of shippers that concentrated on apple varieties preferred for current and future markets. 8. A similar survey of apple processors on apple varieties preferred for processed apple markets. 9. A survey of grocery trade customers on their needs and preferences for fresh apples. 10. Integrative analyses comparing and contrasting preference information obtained from the studies listed in 1-9. The market research was done as part of broad-scope industry efforts to analyze, target and develop major strategic directions intended to position the industry for high performance and success in the future. These identified strategic directions have the goal of improving the industry's overall performance, including effectively meeting the needs of their consumer and trade customers in order to improve industry's competitiveness and economic viability. The specific types of information, priority questions and customer targets for each of the component market-research studies were developed in close cooperation with industry leaders and major industry organizations such as the industry's generic promotional commission. The industry has used the information from these market-research studies to develop their evolving strategies to most effectively serve their customer needs and hence to compete in the changing markets for their industry.

Download Info

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
File URL: http://purl.umn.edu/27643
Download Restriction: no

Bibliographic Info

Article provided by Food Distribution Research Society in its journal Journal of Food Distribution Research.

Volume (Year): 33 (2002)
Issue (Month): 01 (March)
Pages:

as in new window
Handle: RePEc:ags:jlofdr:27643

Contact details of provider:
Web page: http://fdrs.ag.utk.edu/
More information through EDIRC

Related research

Keywords: Consumer/Household Economics;

References

No references listed on IDEAS
You can help add them by filling out this form.

Citations

Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
as in new window

Cited by:
  1. Durham, Catherine A. & McFetridge, Marc V. & Johnson, Aaron J., 2005. "The Development of a Quality Scale to Measure the Impact of Quality on Supermarket Fruit Demand," Journal of Food Distribution Research, Food Distribution Research Society, vol. 36(01), March.

Lists

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

Statistics

Access and download statistics

Corrections

When requesting a correction, please mention this item's handle: RePEc:ags:jlofdr:27643. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (AgEcon Search).

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.