Advanced Search
MyIDEAS: Login

Quality assurance in the case of training programs designed and implemented in cooperation with the business environment)

Contents:

Author Info

  • Carmen Bãlan

    () (Academy of Economic Studies, Bucharest)

Abstract

This article is the result of the experience acquired by the Academy of Economic Studies from Bucharest (ASE) during the academic year 2005/2006, in managing the quality of the training programs dedicated to students, based on collaboration protocols concluded with the business environment. The training programs have been developed by ASE in cooperation with prominent organizations such as Procter & Gamble Marketing Romania and Coca-Cola HBC Romania. The case study analyzed in this article refers to the „Stele în Ascensiune / Raising Stars“ program implemented together with Procter & Gamble Marketing Romania. During the academic year 2005/2006, six seminars on personal development topics for students took place in ASE. The number of participants per seminar varied between 197 and 314 students. Totally, 156 participation certificates have been granted to students that have attended all the six topics of the program „Stele în Ascensiune / Raising Stars“. The design and implementation of the program has complied with the major principles of quality management: focus on customer and other stakeholders; leadership; involvement of ASE personnel and students; process-based approach of all the activities; systemic approach by the management; continuous improvement of the educational service quality; data support for the substantion of management decisions. The experience acquired by ASE could be the stepping stone for the continuous improvement of the quality of the „Stele în Ascensiune / Raising Stars“ program, as well as of the other programs achieved in cooperation with the business environment.

Download Info

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
File URL: http://www.biblioteca.ase.ro/downres.php?raf=1007
Download Restriction: no

Bibliographic Info

Article provided by Academy of Economic Studies - Bucharest, Romania in its journal The AMFITEATRU ECONOMIC journal.

Volume (Year): 9 (2007)
Issue (Month): 22 (June)
Pages: 18-23

as in new window
Handle: RePEc:aes:amfeco:v:9:y:2007:i:22:p:18-23

Contact details of provider:
Postal: 6 ROMANA PLACE, 70167 - BUCHAREST
Phone: 0040-01-2112650
Fax: 0040-01-3129549
Email:
Web page: http://amfiteatrueconomic.ase.ro/
More information through EDIRC

Related research

Keywords: quality management; „Raising Stars“ program; partnership; student personal development; case study.;

Find related papers by JEL classification:

References

No references listed on IDEAS
You can help add them by filling out this form.

Citations

Lists

This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.

Statistics

Access and download statistics

Corrections

When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:9:y:2007:i:22:p:18-23

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Gavrila Alexandru).

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.