Advanced Search
MyIDEAS: Login to save this article or follow this journal

The protection of the consumer as a beneficiary of services


Author Info

  • Angela Albu

    ("Stefan cel Mare" University, Suceava)

  • Alexandru Nedelea

    ("Stefan cel Mare" University, Suceava)


Consumer protection is an activity rather new in Romania where from political reasons there were no preoccupations in this area before 1990. After the transition at the market economy it was very clear that Romania needed to create a law system for the protection of the consumers, coherent, adapted at our realities but in the same time based on the international regulations in order to assure a real protection for the Romanian consumer. In the field of services activities there are some specific aspects, different from the goods production. Adequately, the protection of the consumer as beneficiary of service has some particular features. Because during the carrying out of the service the provider and the consumer are in direct contact, most of the consumers’ complaints are related to the activity of the providing the service itself. In this paper we present some general aspects of the consumer protection in Romania and a study of the consumers complaints in the area of services activities developed in Suceava County during the period 2004 – 2005.

Download Info

If you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
File URL:
Download Restriction: no

Bibliographic Info

Article provided by Academy of Economic Studies - Bucharest, Romania in its journal The AMFITEATRU ECONOMIC journal.

Volume (Year): 8 (2006)
Issue (Month): 20 (June)
Pages: 131-138

as in new window
Handle: RePEc:aes:amfeco:v:8:y:2006:i:20:p:131-138

Contact details of provider:
Phone: 0040-01-2112650
Fax: 0040-01-3129549
Web page:
More information through EDIRC

Related research

Keywords: Market economy; Consumer protection; Services activity area.;

Find related papers by JEL classification:


No references listed on IDEAS
You can help add them by filling out this form.



This item is not listed on Wikipedia, on a reading list or among the top items on IDEAS.


Access and download statistics


When requesting a correction, please mention this item's handle: RePEc:aes:amfeco:v:8:y:2006:i:20:p:131-138. See general information about how to correct material in RePEc.

For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Valentin Dumitru).

If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

If references are entirely missing, you can add them using this form.

If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.

If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.

Please note that corrections may take a couple of weeks to filter through the various RePEc services.